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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dustin Slocum

February 2, 2026

5  out of  5
rating by Dustin Slocum
"Teena was unbelievable. I've never had an insurance agent take the time to explain the process to me that way. Detailed but and in an efficient way so it didn't seem complicated or overwhelming."
We responded:
"Dustin, Thank you so much for your wonderful review! We're thrilled to hear that Teena was able to explain the insurance process clearly and efficiently, making it easy and stress-free for you. Providing detailed and supportive service is our goal, and your feedback means a lot to us! If you ever have any more questions or need assistance in the future, we're here to help."
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David Cogley

January 30, 2026

5  out of  5
rating by David Cogley
"Called to get replacement copies of current insurance card for my snowmobile. Agent was polite, friendly and helpful. Copies appeared within minutes via email."
We responded:
"David, Thank you so much for your kind words! We’re delighted to hear that our agent was polite, friendly, and able to assist you quickly with your snowmobile insurance cards. Providing prompt and helpful service is our top priority, and your feedback means a lot to us. If you ever need anything else, please don’t hesitate to reach out!"
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Brandie Hersom

January 29, 2026

5  out of  5
rating by Brandie Hersom
"I had an appointment today for a renewal on my auto/rental policy with Teena Braley. She very clearly explained my entire coverage and helped with opening a life insurance policy as well. Teena is very thorough and very kind. Excellent job!! A true model for her agent position! Thank you Teena 😊"
We responded:
"Brandie, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Teena provided you with clear explanations and exceptional service during your appointment. She truly is a dedicated and caring agent, and we’re glad her thoroughness made a positive impact. We appreciate your kind words and look forward to continuing to support you with your insurance needs. Thanks again! 😊"
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Peter Larkin

January 21, 2026

5  out of  5
rating by Peter Larkin
"Great customer service by Kali Hurd"
We responded:
"Peter, Thank you so much for your kind words! We're thrilled to hear that Kali Hurd provided you with great customer service. We appreciate your support!"
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Michael Meader

January 16, 2026

5  out of  5
rating by Michael Meader
"We receive outstanding support from the employees at Chris Grimes - State Farm Insurance. A recent issue with our not so great mortgage company required a document from State Farm to resolve.... Julie had it tp us within the hour! I am extremely glad we switched insurance companies and now work with the State Farm team."
We responded:
"Thank you so much for your feedback Michael~! We appreciate you!~ "
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Elizabeth Read

January 2, 2026

5  out of  5
rating by Elizabeth Read
"Prompt & excellent service updating my auto policy. Thank you, Kami!"
We responded:
"Thank you Elizabeth! We look forward to taking care of your homeowners for you!"
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Veronica Costa

December 23, 2025

5  out of  5
rating by Veronica Costa
"Kali is wonderful to work with. She is knowledgeable, responsive, and friendly which made switching vehicles a quick and easy process."
We responded:
"Veronica, Thank you so much for your kind words! We're thrilled to hear that Kali made your vehicle switch quick and easy. We'll be sure to pass along your compliments to her. If you need anything else, we're always here to help!"
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Boston Coral

December 20, 2025

5  out of  5
rating by Boston Coral
"Fast and easy to work with"
We responded:
"Boston, Thank you so much for your kind words! We're thrilled to hear you found us fast and easy to work with. Looking forward to assisting you again!"
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Michael Tucker

December 17, 2025

5  out of  5
rating by Michael Tucker
"Timely, professional service as always from our local State Farm agent."
We responded:
"Michael, Thank you so much for your kind words! We're thrilled to hear that our team continues to provide timely and professional service. We truly appreciate your support and look forward to assisting you in the future! "
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Thankful at Christmas

December 15, 2025

5  out of  5
rating by Thankful at Christmas
"I got awesome service in making a Christmas surprise happen in a short time before the holidays! Now my parents won't have to worry about an upcoming bill! Merry Christmas!! Couldn't have done it without you State Farm!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear we could help make your Christmas surprise happen and ease your parents' worries. Wishing you and your family a joyful and stress-free holiday season! Merry Christmas from all of us at Chris Grimes!"
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Kathryn Bashi

December 11, 2025

5  out of  5
rating by Kathryn Bashi
"I want to sincerely thank Kadee and Jen for the exceptional care and support they provided to my mom during a very difficult time. Their compassion and understanding while handling her policies, especially following the passing of my father, made the entire process so much easier for our family. Their professionalism and kindness truly made a difference, and I am incredibly grateful for their help. Highly recommend their services to anyone in need of compassionate and attentive support."
We responded:
"Kathryn, Thank you so much for your heartfelt review. We are deeply sorry for your loss and honored that Kadee and Jen could provide the care and support your family needed during such a difficult time. Their compassion and dedication are truly a reflection of our commitment to our clients. We appreciate your kind words and recommendation, and we're always here to support you and your family whenever you need us."
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Brittany Berry

December 11, 2025

5  out of  5
rating by Brittany Berry
"State Farm saved me so much money on my car insurance and renters insurance! I deal with Teena, Kadee and Jen the most and they are absolutely wonderful but really EVERYONE is wonderful over here!! Highly recommend!"
We responded:
"Brittany, Thank you so much for your kind words and glowing review! We're thrilled to hear that Teena, Kadee, Jen, and the entire team were able to help you save on your car and renters insurance. Your recommendation means the world to us, and we're always here to provide you with excellent service. Thanks again for choosing State Farm!"
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Patrick Billington

December 11, 2025

5  out of  5
rating by Patrick Billington
"I've been working with Teena getting my homeowners/renters/auto/personal property insurance set up and switched over to my new residence. Teena has been awesome, she's responded promptly and followed up to make sure we get everything taken care of in a timely manner. We're planning on having an effective date for insurance a few days from now, so I look forward to continuing to work with Teena. She has made this transition seamless! I am transferring my State Farm insurance from an office out of state, and have had positive experiences with State Farm every single time. I can't imagine it will be anything other than positive working with Teena going forward."
We responded:
"Patrick, Thank you so much for your wonderful review! We're thrilled to hear that Teena has made your insurance transition seamless and provided such prompt, attentive service. It's great to know that your experience with State Farm continues to be positive, and we look forward to supporting you with all your insurance needs moving forward. Please don’t hesitate to reach out if you need anything—we’re here to help!"
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Night Eyes

December 11, 2025

5  out of  5
rating by Night Eyes
"Teena Braley assisted me in insuring my vehicle. She's was very nice and professional. Even set up a time to fully explain my insurance to me. Very much appreciated."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Teena provided you with excellent service and took the time to thoroughly explain your insurance. Your satisfaction is our top priority, and we truly appreciate your feedback!"
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James Elwell

December 11, 2025

5  out of  5
rating by James Elwell
"Kali was very helpful and responsive when I had issues with another insurance company after their driver caused an accident."
We responded:
"James, Thank you for your wonderful feedback! We're glad to hear that Kali was helpful and responsive during such a challenging situation. If you need any further assistance, please don't hesitate to reach out. We're here to support you every step of the way!"
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Peter McDaniel

December 10, 2025

5  out of  5
rating by Peter McDaniel
"I wanted to thank Julia for taking my multiple phone calls today. My daughter hit a deer last night (she’s okay:) but the car isn’t :(. It was a challenge to find a body shop. If the one wa are having her car towed to ends up being good I will leave a review for it! Julia was patient with me as I had to make some changes / updates to the report and had multiple new questions with each call Ironically it was approx -2- month ago that I left a previous positive review for the assistance we received with insurance questions when gettingg this new /used car for our daughter."
We responded:
"Peter, Thank you so much for your kind words and for taking the time to share your experience! We're so glad to hear your daughter is okay after the accident—that's the most important thing. Julia will be thrilled to know she was able to assist you patiently throughout the process and answer all your questions. We truly appreciate your trust in us again and look forward to hopefully earning another positive review once the body shop work is completed. Please don’t hesitate to reach out if you need any further assistance!"
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Toni Kasza

December 10, 2025

5  out of  5
rating by Toni Kasza
"Teena Braley is a dream to work with. She is efficient, knowledgeable and always helpful. Thank you, Teena. I am confident that we are in good hands!!"
We responded:
"Thank you Toni, we love Lee and appreciate you! "
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Marie Barbieri

December 8, 2025

5  out of  5
rating by Marie Barbieri
"Kali is the best insurance agent I have ever dealt with! She has been knowledgeable (and finds out if it’s something outside her experience), thorough, kind, understanding and more than helpful. She has taken numerous calls from me re: a difficult accident claim with patience and cheerfulness. Highly recommend!"
We responded:
"Marie, Thank you so much for your wonderful review! We're thrilled to hear that Kali provided you with knowledgeable, thorough, and compassionate support throughout your claim. Your recommendation means a lot to us, and we're here for you anytime you need assistance!"
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Raymond Taylor

December 4, 2025

5  out of  5
rating by Raymond Taylor
"I have been with State Farm since 1955 when I first started driving. They have always treated me fairly. Today I made a claim for broken glass. Nikki Lamoreaux answered all my questions and helped me make arrangements with the glass company. It is employees like Nikki that make the Chris Grimes agency such a pleasure to work with."
We responded:
"Raymond, Thank you so much for your loyalty and for sharing your positive experience! We truly appreciate your long-term relationship with State Farm and are delighted to hear that you've been treated fairly over the years. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here for you!"
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Ashley Massey

December 4, 2025

5  out of  5
rating by Ashley Massey
"Recently, I had a question about my bill. I called Julie at State Farm, and she resolved the issue immediately. It was such a pleasant experience, as she was friendly and easy to talk to, as well as eager to help. I know, without a doubt, I am with the right agency."
We responded:
"Ashley, Thank you for sharing your positive experience! We're delighted to hear that Julie was able to quickly resolve your billing question and made the process pleasant and easy. It's wonderful to know you feel confident and comfortable with our agency. We truly appreciate your trust and look forward to continuing to serve you!"
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Kate O'Sullivan

December 3, 2025

5  out of  5
rating by Kate O'Sullivan
"I have spoken with Lee Nix in this office many times, and Lee has always been incredibly helpful! Lee helped me get my auto and home covered in a new state and I any time I can get off the phone laughing instead of crying is a real win! Highly recommend this office!"
We responded:
"Kate, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lee has been so helpful and made the process smooth and even enjoyable for you. It means a lot to us that you feel supported with your auto and home coverage during your move. We truly appreciate your recommendation and look forward to assisting you again whenever you need us!"
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David & Susie Reinheimer

December 2, 2025

5  out of  5
rating by David & Susie Reinheimer
"Stopped by, without an appointment, and within a few minutes I was able to meet with Julie who answered all of m questions quickly and clearly."
We responded:
"David and Susie, Thank you so much for your wonderful 5-star review! We're glad Julie was able to assist you promptly and provide clear answers to your questions. We appreciate your feedback and look forward to helping you again in the future!"
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Tara Dry-Crooker

December 1, 2025

5  out of  5
rating by Tara Dry-Crooker
"Teena and Julie both have worked diligently on my insurance packages With prompt responses and double checking facts before any Final decisions are made. I’m extremely happy with my State Farm agency! Thank you Team State Farm"
We responded:
"Tara, Thank you so much for your kind words! We're thrilled to hear that Teena and Julie provided you with prompt, thorough service and helped you feel confident in your insurance decisions. Your satisfaction means the world to us. We truly appreciate your trust in our State Farm agency and look forward to continuing to serve you!"
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Hank Engberg

December 1, 2025

5  out of  5
rating by Hank Engberg
"Teena was very helpful in combining insurance and saving a substantial amount of money. Very professional and friendly."
We responded:
"Hank, Thank you so much for your kind words! We're thrilled to hear that Teena was able to help you combine your insurance and save a substantial amount. We appreciate your recognition of her professionalism and friendliness. If you need any further assistance, please don't hesitate to reach out! "
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Mike Hory

November 30, 2025

5  out of  5
rating by Mike Hory
"Kami Wertz provided awesome service in getting my insurance issues straightened out and fixed up with my renewal and replacement insurance. Very satisfied."
We responded:
"Mike, Thank you so much for your kind words! We're thrilled to hear that Kami provided you with excellent service and helped resolve your insurance needs smoothly. Your satisfaction means a lot to us, and we're here anytime you need assistance in the future!"