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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Jo Carlson

July 1, 2026

5  out of  5
rating by Mary Jo Carlson
"Lee Nix helped with getting coverage for our summer home in Maine. She stayed on top of things especially as we were working under the wire with the previous company. She had someone come out, evaluate the home’s exterior and roof and sent a message right away about coverage. It saves a bundle for us and I am happy to have all my insurance in one place. Go State Farm!!"
We responded:
"Mary Jo, Thank you so much for the 5-star review! We’re thrilled to hear Lee Nix was able to help you secure great coverage for your Maine summer home—especially with everything happening on a tight timeline.

We’re also glad you found the evaluation and quick follow-up helpful, and that bundling your insurance is saving you a bundle. Go State Farm! 😊 If you ever need anything else, we’re here for you."
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John Clark

June 30, 2026

5  out of  5
rating by John Clark
"Kali is very kind and helpful. We reviewed my policy and she made some very helpful suggestions. I feel like we have the coverage we need. Thank you"
We responded:
"John, Thank you so much for your kind words! We're delighted to hear that Kali was able to assist you and provide helpful suggestions for your policy. It's great to know you feel confident about your coverage. We truly appreciate your trust and look forward to continuing to support you!"
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Daniel Stone

June 26, 2026

5  out of  5
rating by Daniel Stone
"Good experience updating my policy with Kali Hurd"
We responded:
"Daniel, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience updating your policy with Kali. We appreciate your business and are here anytime you need us. "
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josetta hawthorne

June 25, 2026

5  out of  5
rating by josetta hawthorne
"She was Very helpful explaining terms of my policy and very friendly!"
We responded:
"Josetta, Thank you so much for your 5-star review! We’re glad she was able to clearly explain your policy terms and that you found her friendly and helpful. We truly appreciate your support!"
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Chris Rose

June 15, 2026

5  out of  5
rating by Chris Rose
"Both Kali and Julie have be extremely helpful during the last month, as I updated all my insurance coverage (home, truck, car, motorcycle, and boat)!"
We responded:
"Chris, thank you for taking the time to share your experience! We're thrilled to hear that Lee was able to assist you quickly and effectively with insuring your new motorcycle. Providing excellent service is always our goal, and we’re glad Lee could make the process smooth and hassle-free for you. Congratulations on your new ride, and we hope you enjoy every moment on the road! If you ever need assistance in the future, don’t hesitate to reach out. Thanks again!"
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Stacy Brown

June 11, 2026

5  out of  5
rating by Stacy Brown
"I was super impressed when I met with Kadee. She answered all of my questions along with helping me figure out some future plans we were making. She was fast, efficient, easy to talk to, and just an overall great person!!! I would highly recommend. Thank you again."
We responded:
"Stacy, Thank you so much for the wonderful 5-star review! We’re so happy to hear you were impressed with Kadee. It means a lot that she was able to answer all your questions, help you think through future plans, and made the process fast, efficient, and easy to talk through. We truly appreciate your recommendation—thank you again!"
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Katia Hajduk

June 11, 2026

5  out of  5
rating by Katia Hajduk
"I had a great experience working with Chris. She was incredibly helpful, knowledgeable, and took the time to clearly explain all of my options without any pressure. Chris made the entire process smooth and stress-free, and I really appreciated her responsiveness and professionalism. I highly recommend her if you’re looking for someone reliable and easy to work with!"
We responded:
"Katia, Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience working with Chris. Her helpful, knowledgeable approach and the time she takes to explain options clearly is exactly what we aim for. We truly appreciate your trust and recommendation—thanks again!"
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Ann White

June 10, 2026

5  out of  5
rating by Ann White
"Thank you Kali and Kadee at Chris Grimes State Farm Insurance. No matter the question or request, great customer service prevails at this agency. Thank you, as always! Ann"
We responded:
"Ann, Thank you so much for the wonderful 5-star review! We truly appreciate your kind words about Kali and Kadee and the service you’ve received at Chris Grimes State Farm Insurance. It means a lot to hear that no matter the question or request, you feel taken care of.

Thanks again for your continued trust!"
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Aimee Carlton

June 5, 2026

5  out of  5
rating by Aimee Carlton
"Kali was a great help!!!!"
We responded:
"Aimee, Thank you so much for your 5-star review! We’re thrilled to hear Kali was a great help. We truly appreciate your support and hope to see you again soon!"
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Ken Brillant

June 1, 2026

5  out of  5
rating by Ken Brillant
"The agent I dealt with was very responsive and efficient. Had my quotes quickly and a telephone review where additional coverage needs were identified and corrected. I should have called them sooner. I would highly recommend them to anyone needing insurance."
We responded:
"Ken, Thank you so much for the wonderful 5-star review! We’re glad to hear your agent was responsive and efficient—especially with the quick quotes and the phone review to identify and correct any coverage needs. We truly appreciate your recommendation, and we look forward to helping you with anything you need in the future!"
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Maureen Dea

June 1, 2026

5  out of  5
rating by Maureen Dea
"Great service when I bought a new car and switched over my coverage."
We responded:
"Maureen, Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience when you purchased your new car and switched over your coverage. Congratulations again on your new vehicle—if you need anything, we’re here to help anytime!"
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Jamie Cousins

May 26, 2026

5  out of  5
rating by Jamie Cousins
"I work a lot with Julie. She is the best individual I’ve ever met. She is kind and supportive and really tries to make things right. She does well explaining things and has the patience and wisdom to support all clients."
We responded:
"Hi Jamie, thank you so much for your wonderful 5-star review! We’re truly grateful for your kind words about Julie. It means a lot to hear that she’s been so supportive, patient, and thoughtful with your needs—especially in explaining things and helping you feel heard. We’re lucky to have her on our team. Thanks again for taking the time to share your experience!"
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Joseph LeClair

May 21, 2026

5  out of  5
rating by Joseph LeClair
"The local agents are awesome and give good advice on what you should do and shouldn't do."
We responded:
"Joseph, Thanks so much for the 5-star review! We’re glad to hear our local agents gave you helpful guidance on what to do—and what to avoid. We truly appreciate your support!"
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Don Boley

May 20, 2026

5  out of  5
rating by Don Boley
"What an efficient State Farm office this is. I've been dealing with this office from remote areas of the USA and never had to go into their office. Dealing with Grimes saves me time!"
We responded:
"Don, Thank you so much for your 5-star review! We’re thrilled to hear that our State Farm team has been so efficient for you—even while you’re dealing from remote areas.

We’re especially glad Grimes has been saving you time. We truly appreciate your trust and we’re here whenever you need us!"
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bruce crooker

May 18, 2026

5  out of  5
rating by bruce crooker
"Kali was polite and prompt and sent out an email confirming my insurance policy. Thank you"
We responded:
"Bruce, Thank you for the 5-star review! We’re glad Kali was polite and prompt, and that she provided a helpful follow-up regarding your insurance policy. We truly appreciate your business."
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Tani Barbour

May 15, 2026

5  out of  5
rating by Tani Barbour
"I have a vehicle and a home insured by Chris Grimes at State Farm in Brunswick, ME. I frequently change my vehicle insurance coverage depending upon whether I will be driving my car, as I live out of state. Chris and her team always help me out when I need it at a fair price. They are very friendly.
Update 4/2/2026: I recently had my house re-sided and one of Chris Grimes" team members contacted me so she could update the details of my homeowner's policy to include the new siding, and also to update my auto insurance coverage. Very helpful!
Update 5-15-2026: I will be returning to Maine next month, and again will need liability insurance added back to my auto policy. Chris Grime's colleague, Kali, immediately made the change and sent me new insurance ID cards. Great service! Thanks, Kali!"
We responded:
"Tani, Thank you for the updated 5-star review! We’re glad to hear that when you return to Maine next month, Kali was able to quickly add the liability back to your auto policy and get you new ID cards right away. It’s wonderful that you had great service—thank you for choosing Chris Grimes State Farm! we look forward to welcoming you back to Maine!

Thank you so much for your wonderful review, Tani! We're thrilled to hear that you’ve had such positive experiences with Kami and the rest of our team. We’re always happy to help you with your insurance needs and appreciate your trust in us. If you ever need anything else, don’t hesitate to reach out. Safe travels, and thanks again for choosing Chris Grimes State Farm!"
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Peter Rand

May 14, 2026

5  out of  5
rating by Peter Rand
"I recently switched to State Farm for home and auto insurance. Lee at Chris Grimes provided excellent service addressing all of my concerns and making sure that the transition went smoothly from my previous insurer. I highly recommend this agency and Lee in particular"
We responded:
"Peter, Thank you for the great 5-star review! We’re so happy to hear that Lee provided excellent service and helped make your home and auto transition smooth from your previous insurer. We truly appreciate your recommendation and Thanks for choosing us!"
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Ronald Valade

May 14, 2026

5  out of  5
rating by Ronald Valade
"I have been with Chris Grimes State Farm for many years. The staff has always been super helpful."
We responded:
"Ronald, Thank you for the kind 5-star review! We truly appreciate your loyalty to Chris Grimes State Farm over the years. It’s wonderful to hear that our staff has always been super helpful—thank you for choosing us!"
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faith chen

May 14, 2026

5  out of  5
rating by faith chen
"Fabulous experience all around! Needed to find new home and Auto coverage, and Teena Braley was so helpful throughout the entire experience. Made the change so easy and effortless. Thank you for all your help!"
We responded:
"Faith, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Teena Braley made finding your new home and auto coverage such an easy and effortless experience. Your kind words mean a lot to our team—thank you again for choosing us!"
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Lauren Libby

May 14, 2026

5  out of  5
rating by Lauren Libby
"We have had a really positive experience with State Farm, both with corporate and our local agent. Chris Grimes and her staff, in particular Julie, have been very informative, proactive and responsive in helping us with a recent car accident claim situation that we were not at fault."
We responded:
"Lauren, Thank you so much for the 5-star review! We’re thrilled to hear you’ve had a positive experience with State Farm and that Chris Grimes and her team—especially Julie—were informative, proactive, and responsive during your car accident claim. We truly appreciate your trust and your kind words."
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Christian Hemrick

May 11, 2026

5  out of  5
rating by Christian Hemrick
"Sharp, with-it, knowledgeable, easy to talk to service. The team provides specific confidence about your individual needs. They’re on your side from the start - no need to self advocate!"
We responded:
"Christian, Thanks so much for the wonderful review! We’re really glad you felt the team was sharp, knowledgeable, and easy to talk to. Our goal is to make it simple and reassuring—so you feel supported from the very start, with confidence tailored to your specific needs. We appreciate you taking the time to share your experience!"
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Margaret Olges

May 4, 2026

5  out of  5
rating by Margaret Olges
"Julie is amazing. She is one I can always turn to for very reliable help. She follows through until she gets answers.
Thank you
Margaret Olges"
We responded:
"Margaret, Thank you so much for your 5-star review! We’re thrilled to hear that Julie has been such a reliable resource for you. She truly cares about seeing things through and making sure you get the answers you need. Thanks again for your kind words!"
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R and C Lpnte

April 29, 2026

5  out of  5
rating by R and C Lpnte
"Kali was very helpful in our reviewing our home and auto insurance. I have been impressed how she went into the details of our policy and made sure we had the correct policy for our present needs."
We responded:
"R&C, Thank you so much for the 5-star review! We’re thrilled to hear Kali was able to help you review your home and auto insurance and walk you through the details to make sure your coverage fits your current needs. We truly appreciate your trust and your kind feedback."
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kim heithoff

April 29, 2026

5  out of  5
rating by kim heithoff
"I worked with Kali To update the insurance coverage on our house. Very easy to work with!"
We responded:
"Kim, Thank you so much for the 5-star review! We’re thrilled to hear that working with Kali to update your home’s insurance coverage was easy and smooth. We truly appreciate your trust and the kind words!"
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Teena Savage

April 23, 2026

5  out of  5
rating by Teena Savage
"Always professional, polite and so easy to deal with. Fast response time, and always so helpful. They go above and beyond to help in anyway they can!"
We responded:
"Teena, Thank you so much for the wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear you found us professional, polite, and easy to work with. We’re also glad you experienced our fast response time and helpful support—our team always aims to go above and beyond for our customers. We look forward to assisting you again in the future!"