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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Wild

April 28, 2025

5  out of  5
rating by Lisa Wild
"Julie Richardson-Ryder of the State Farm office of Chris Grimes was so very helpful with a number of details involving policy changes, auto-payment set ups, friendly, clear and timely follow-up communications. We've been with State Farm in a few states and have been consistently treated with attentive service. Thanks so much, Julie!"
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John Faticanti

April 24, 2025

5  out of  5
rating by John Faticanti
"Whenever I call and get a voice mail, I always get a quick response with any concerns or questions resolved. Always friendly & professional. Highly recommend Chris Grimes for all your insurance needs."
We responded:
"John, Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you’ve had a positive experience with our team and that we’ve been able to address your concerns promptly. Chris takes great pride in providing friendly and professional service, and your recommendation means the world to us. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
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Beth Hayslett

April 16, 2025

5  out of  5
rating by Beth Hayslett
"My mother and I were very impressed with State Farm Agent Chris Grimes (Brunswick office). Chris listened carefully to our goals and gave us recommendations for updating three insurance policies. This "check-up" was long overdue. We left better informed and confident that we now have the correct coverage. Chris is a wonderful person to work with. Highly recommended!"
We responded:
"Thank you so much Beth for your kind words! Your Mom has been a client for many, many years. We sincerely appreciate working with such great families such as yours! That is the best part of our day! "
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Janice Stover

April 15, 2025

5  out of  5
rating by Janice Stover
"Always responsive to calls and get back to me quickly."
We responded:
"Thank you so much Janice for taking the time to share your feedback- we appreciate you! "
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Pat Hayes

April 14, 2025

5  out of  5
rating by Pat Hayes
"Chris and Jen are absolutely fantastic to work with. Highly recommend!"
We responded:
"Thank you so much Pat- We really appreciate working with you as well!~ "
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Raymond Taylor

April 14, 2025

5  out of  5
rating by Raymond Taylor
"I have been with State Farm since 1955 when I first started driving. They have always treated me fairly."
We responded:
"Raymond, Thank you so much for your loyalty and for sharing your positive experience! We truly appreciate your long-term relationship with State Farm and are delighted to hear that you've been treated fairly over the years. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here for you!"
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J Kernis

April 8, 2025

5  out of  5
rating by J Kernis
"Chris Grimes State Farm Insurance Agency made it easy to get a quote, easy to get questions answered, and gave the best price for coverage. Best part is there is a nice human to talk with and their office is near by! I hope I never have to file a claim, but will hope that service is as good as the rest."
We responded:
"Thank you so very much! We hope you do not have a claim either however we promise to be here for you if the unforeseen ever happens! "
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Francesca

April 7, 2025

5  out of  5
rating by Francesca
"State Farm really did exceed my expectations when it came to getting new car insurance. They offer great prices and options. They were thorough with details and support. Specifically, Lee Nix, was personable, caring and a great phone call to have! She made it easy, friendly, and stress free! Thank you Lee!"
We responded:
"Thank you so much for sharing your experience, Francesca! We appreciate you and Lee's efforts as well! "
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Johnathan Perkins

April 3, 2025

5  out of  5
rating by Johnathan Perkins
"Called the office, Lee helped me. Took care of my service very promptly, very friendly. Made sure everything was all set for me."
We responded:
"Jonathan, Thank you so much for your 5-star review! We're thrilled to hear that we were able to assist you promptly and that you found our service friendly and efficient. We strive to ensure all our customers have a seamless experience, and your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. Thanks again!"
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Phil Carey

April 2, 2025

5  out of  5
rating by Phil Carey
"I've always received great service from these folks."
We responded:
"Phil, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Teena cares a lot about our customers."
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Kari Hojara

March 26, 2025

5  out of  5
rating by Kari Hojara
"Very responsive, helpful, and kind."
We responded:
"Kari, Thank you so much for your kind words! We're delighted to hear that you found our service responsive, helpful, and kind. Your satisfaction is our top priority, and we look forward to continuing to meet your needs. If there's anything else we can assist you with, please don't hesitate to reach out."
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Myra May

March 25, 2025

5  out of  5
rating by Myra May
"I’ve been with State Farm for my entire driving life, and I can confidently say I’ve never even considered looking elsewhere. Their exceptional customer service, reliability, and genuine care for their clients make them stand out in every way. Working with Chris Grimes has been an absolute pleasure—they are knowledgeable, friendly, and always goes above and beyond to ensure I have the best coverage for my needs. Whether it’s answering questions, handling claims smoothly, or simply providing peace of mind, Chris and the entire State Farm team have consistently delivered top-notch service. It’s rare to find an insurance company that makes you feel truly valued, but that’s exactly what State Farm does. Their dedication to their customers is unmatched, and I highly recommend them to anyone looking for an insurance provider they can trust for life! Thank you, State Farm, for setting the bar so high!"
We responded:
"Myra, Thank you so much for your glowing review! We are thrilled to hear about your positive experiences with State Farm. It's wonderful to know that our team's dedication, knowledge, and exceptional customer service have met your needs and exceeded your expectations throughout your entire driving life. We take great pride in making our clients feel valued and ensuring they have the best coverage possible. Your kind words and recommendation mean a lot to us, and we are grateful for your continued trust in us. We look forward to serving you for many more years to come! Thank you once again for your support and for taking the time to share your experience."
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Sidney Lord

March 25, 2025

5  out of  5
rating by Sidney Lord
"Timely and great communication"
We responded:
"Sidney, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to ensure every customer has a memorable experience, and your kind words mean the world to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!"
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Claudia Frost

March 23, 2025

5  out of  5
rating by Claudia Frost
"Followed instructions but could not complete registration."
We responded:
"Claudia, I am usure if you are speaking of the statefarm.com app or the drive safe and save app? Our tech support folks are available to help! The best option is to use the online chat. For your security, my local agency is not authorized to create an account for you! Was there something our local agency had missed that caused a one-star review? "
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Thomas Collier

March 12, 2025

5  out of  5
rating by Thomas Collier
"Chris and her team are wonderful and responsive. It's been a pleasure working with her."
We responded:
"Thomas, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. It's always our goal to provide excellent service and responsiveness. We look forward to continuing to work with you!"
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Jeffrey Thaxter

March 3, 2025

5  out of  5
rating by Jeffrey Thaxter
"Danil was knowledgeable and immensely helpful."
We responded:
"Jeffrey, Thank you so much for your wonderful review. I will make sure to acknowledge Daniel for hard work !"
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Glen Chamberland

March 3, 2025

5  out of  5
rating by Glen Chamberland
"Prompt response to questions and requests"
We responded:
"Glen, We’re really grateful and appreciate you taking the time to share your rating with us! I will make sure the team is recognized for their hard and diligent work!"
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Richard Ashcroft

February 27, 2025

5  out of  5
rating by Richard Ashcroft
"Called to have a binder sent to bank to finalize an auto loan and Julie knocked outta the park. Exceptional performance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Debra O'Brien

February 26, 2025

5  out of  5
rating by Debra O'Brien
"Prompt response, pleasant and knowledgeable agents. Great to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Hagan

February 25, 2025

5  out of  5
rating by John Hagan
"I like the personal touch. Talking to Chris is like talking to a friend or neighbor. And, she is patient and thorough and answers all my questions."
We responded:
"Thank you, John! I am touched that you took the time to give us such an amazing review and we are always happy to help in any way we can!"
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Fowler's Roofing & Construction

February 11, 2025

5  out of  5
rating by Fowler's Roofing & Construction
"I have had the pleasure speaking with the staff at Chris Grimes- State Farm Insurance Agency. They are easy to communicate with and made sure to handle our business needs . We will continue to do business with Chris Grimes agency. Special thanks to Julie! -Bonnie"
We responded:
"Thanks Bonnie. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Julie truly is the best!"
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Mark Margerum

January 11, 2025

5  out of  5
rating by Mark Margerum
"Chris and her team are great! They have always been helpful and efficient when dealing with our insurance needs. When we had a claim recently everyone I dealt with at her office and State Farm claims was knowledgeable and made the process painless. Excellent customer service from everyone involved. Thank you!"
We responded:
"Thanks Mark. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and I will pass along this glowing review to the team!"
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Mike Bailey

January 8, 2025

5  out of  5
rating by Mike Bailey
"Very helpful"
We responded:
"Thank you so much Mike! We really appreciate your feedback~"
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tim akeley

January 6, 2025

5  out of  5
rating by tim akeley
"Julie Richardson-Ryder did a wonderful job in helping me with my insurance needs today! Thank you very much"
We responded:
"Tim, Thank you so much for the feedback. I will make sure to recognize Julie for her hard work! "
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Amber Haycock

December 1, 2024

5  out of  5
rating by Amber Haycock
"Thank you Chris ! I should have switch to State Farm a while ago. It would have saved me tons of money all these years ."
We responded:
"Dear Amber, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. "