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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Bishoff

April 24, 2024

5  out of  5 rating by Bonnie Bishoff
"Teena Braley helped me out with a liability policy in record time. She was delightful to work with and knew my policies and got the job done just right for us! We really trust this crew at State Farm"
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Stephen Terry

April 17, 2024

5  out of  5 rating by Stephen Terry
"Lee Nix at Chris Grimes State Farm Insurance Agency walked me through transferring our Home Owners Insurance coverage. She took the time to listen to our needs, answered all my questions and carefully explained our options. She expedited the transfer of coverage making sure there was no lapse in between coverages. Lee did an outstanding job of patiently and clearly explaining property and liability coverages, the available options and what they actually mean. We are looking forward to working with Lee and and Chris Grimes State Farm Insurance."
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Josh Baldwin

April 16, 2024

5  out of  5 rating by Josh Baldwin
"Hands down my best experience with any insurance agency! Grimes and associates are more than helpful and take the time to make sure everything you need is completed the right way! Y'all rock!"
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Kassi Pitassi

April 9, 2024

5  out of  5 rating by Kassi Pitassi
"Great Service here! always on tope of it"
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Maureen Milliken

March 28, 2024

5  out of  5 rating by Maureen Milliken
"I hadn't gone over my homeowners and car insurance with an agent in more than ten years, and it was great reviewing it with Chris. She explained everything clearly, answered all my questions, was friendly and helpful, and I never felt as though I was being upsold. I feel much better about my coverage for both my home and my auto after sitting down and talking with Chris about it!"
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Laurie “LJ” Broberg

March 26, 2024

5  out of  5 rating by Laurie “LJ” Broberg
"My condo assoc. had made changes in their insurance and deductible. I sent the information to Chris as I wanted to make sure my condo policy was up to date. Chris set up an appointment and the meeting started on time, Chris was prepared and she went over my policy with me in a detailed but understandable manner. We made necessary changes and additions. The cost was reasonable . I have been a customer of State Farm in Brunswick Maine for at least 40 years and I would not ever consider changing insurers."
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Nea DiBiase

March 21, 2024

5  out of  5 rating by Nea DiBiase
"today lee went above and beyond to help me out as a first time car owner. i truly appreciate the time spent helping me today from here on out i will be a state farm customer!!"
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Bryn Roberts

March 20, 2024

5  out of  5 rating by Bryn Roberts
"I called the State Farm office in Brunswick, Maine and Julie could not have been more pleasant and efficient. She assisted me with a problem and I enjoyed working with her."
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Lee Nix

March 20, 2024

5  out of  5 rating by Lee Nix
"Love Chris Grimes State Farm!"
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Gerald Morrison

March 20, 2024

5  out of  5 rating by Gerald Morrison
"Dear Chris, We are sure that State Farm must have other good agents but Tina Braley has alway been there for us and we are so grateful! I believe it was Tina that was there for us when someone did a you turn right in front of us and totaled our car. She has taken so many insurance payments for us for our truck, car and house. She was also there for us when a deer jumped on the hood of our car. She has always had a listening ear, a sense of humor when needed, very professional and prompt in getting the information, helping us file a claim and taking care of out needs- even when we discover chipmunks have been in our car because of the wiring in our Rav 4. In short, she has been a good friend and Gerald and I both appreciate her! I don't know what we would have done without her!"
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Sandra Bouchard

March 19, 2024

5  out of  5 rating by Sandra Bouchard
"Lee Nix was very helpful in finding coverage for my seasonal camp. She responded very promptly and I appreciate her hard work on my behalf."
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Brenda Kelleher

March 15, 2024

5  out of  5 rating by Brenda Kelleher
"Julie has the customer service role to perfection. Thorough, cooperative, knowledgeable, and courteous. Excellent doing business with Chris Grimes office. 20 years!"
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MARTIN Haines

March 14, 2024

5  out of  5 rating by MARTIN Haines
"I enjoy working with the office. Julia, most recently was extremely helpful. I think I made a mistake with the first review as only one star appeared when five stars were intended."
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Theobard Rutaganda

March 13, 2024

5  out of  5 rating by Theobard Rutaganda
"Customer care service is extraordinary, love this SF agency"
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Kevin Jackson

March 12, 2024

5  out of  5 rating by Kevin Jackson
"Everyone is great at this location. Always very helpful in getting things done."
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Bob Waddle

February 27, 2024

5  out of  5 rating by Bob Waddle
"All of the staff , and Today on the phone with Julie- always friendly, prompt and professional-"
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Deborah Follett

February 26, 2024

5  out of  5 rating by Deborah Follett
"Chris Grimes Agency is always super helpful and prompt with their assistance"
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Flick Coleman

February 23, 2024

5  out of  5 rating by Flick Coleman
"We moved to Maine permanently two and a half years ago. My late wife, who took care of all of our business, said from the start that it was painless to move our State Farm to the Grimes agency, and she was impressed with everyone she met there. Unfortunately she passed away this past fall, and I completely forgot that we had to actually pay for the policy. The people at the agency were very helpful getting things back together, and didn't treat me like the complete idiot that I was. We have been State Farm customers since 1965, and I would recommend the company, and the Grimes agency, to anyone. William F Coleman Topsham"
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Mark Stevens

January 16, 2024

5  out of  5 rating by Mark Stevens
"Chris was very professional and responded promptly with our recent inquiry and changes to our policy. Working with her was an excellent experience."
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Jeff Munson

January 16, 2024

5  out of  5 rating by Jeff Munson
"We have always had great service from Chris Grimes Agency. Recently Julie Richardson-Ryder did a great job of getting us caught up when our insurance renewal was not delivered by USPS. Always pleasant to work with and provides rapid response and solutions to our questions!"
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Cheryn Mylonas

January 10, 2024

5  out of  5 rating by Cheryn Mylonas
"Lee was fantastic to work with! Great customer service, friendly to talk to, listened to my needs and got me taken care of in a timely manner. Thank you Lee I really appreciate you!"
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Dick Grondin

January 10, 2024

5  out of  5 rating by Dick Grondin
"Julie provided me with an answer to my question in minutes after I left a telephone message. Much appreciated."
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Toni Kasza

January 10, 2024

5  out of  5 rating by Toni Kasza
"Lee Nix is so easy to work with: clear, efficient and so helpful. I have every confidence that she got us into the right insurance for our newly acquired car. Thank you, Lee!"
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Sarah Sabine

January 9, 2024

5  out of  5 rating by Sarah Sabine
"I left a message for some information I needed and Julie Richardson-Ryder responded immediately! Thank you so much for all of your help Julie! Sarah"
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Jennifer Andersen

January 5, 2024

5  out of  5 rating by Jennifer Andersen
"I’ve been a State Farm customer with Chris Grimes for well over 10 years. She and her team have always taken good care of me and I especially remember the care and compassion with which she helped me after my husband’s death. Now, years later, her and her office are continuing to help me through new stages in my life, with my financial plans and insurance needs. Julie was especially pleasant and helpful today when I called to schedule my appointment!"